Shipping

LE PHARM D.O.O. will deliver the ordered goods following the business conditions of the Croatian Post and the GLS and DHL delivery services. When creating an order, the buyer is obliged to provide a complete and accurate delivery address. LE PHARM D.O.O. will inform the customer of the right to cancel the purchase and will provide all necessary information related to the address to which the customer can send a complaint in case of complaints and reclamations.

If the customer (recipient) is not at the address at the time of delivery, it is possible to pick up the package in accordance with the terms of business of Croatian Post, GLS or DHL. LE PHARM D.O.O. will forward to the Croatian Post or the selected delivery service information for contacting the customer.

The trader reserves all rights to choose another delivery service in the event that it can make the delivery more efficiently.

Delivery times depend on the location of delivery.
Approximate delivery times are:

  • Hrvatska(Croatia): 1 – 3 day (Zagreb – 24 hours)
  • others EU country: 3 – 7 day
  • World: 7 – 21 day

Delivery time also depends on the shipping method you choose when ordering.

We deliver products to the territory of the Republic of Croatia within 3 working days (Saturday, Sunday and non-working days excluded), and to the customer at an address within the European Union within 7 working days (Saturday, Sunday and non-working days excluded) and outside the European Union within up to 21 working days (Saturday, Sunday and non-working days excluded) from the conclusion of the sales contract, if we have the product in stock. If we do not have the product in stock at the time of concluding the sales contract, the previously stated delivery deadlines do not apply. In the event that for any reason we are unable to deliver any of the ordered products, the customer will be contacted, by phone or e-mail, by an employee of Le Pharm d.o.o. for the purpose of agreeing on the delivery of a replacement product or possible cancellation of the ordered product.

Shipping costs

Packaging and delivery costs depend on the location of delivery, the quantity of the product and the total price of the order. The delivery services we use for delivery are the Post Office of Croatia, GLS and DHL.

The delivery price depends on the shipping method you choose when ordering.

  • standard shipping Croatia – 29.90 kn
  • urgent sending Croatia – 49.90 kn
  • international shipment to an EU country HRK 59.90
  • other countries outside the EU HRK 89.90
  • FREE FOR AMOUNTS OVER 400 kn. or according to the price list valid on the day of the order

Price list is subject to change without notice.

Shipping costs are calculated in the cart.